Chain of Command

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CentCom

Short for "Central Command", this is the administration branch of NanoTrasen which runs your station. They will periodically send messages to the station and will occasionally send representatives on board to observe, inspect, review, or reprimand the staff working there. There are a number of CentComs established throughout the galaxy, each presiding over its own planetary system. Such systems include Sol Central, Tau Ceti, Nyx, Virgo-Prime, Epsilon Eridani, Borealis, and numerous others both large and small. As a supercorp, NanoTrasen does more than just mine Phoron, as they are most famously known for. They participate in fields both military and civilian. Some research and develop new products, while others mass-produce existing goods. This production can range from common cold medicine to advanced weapons systems sold to interstellar military forces. The toothpaste in your bathroom can probably trace its origins to a star system administrated by a NanoTrasen CentCom, where all the raw materials needed to make toothpaste happen to be available.

While it is not a common occurrence for CentCom to get directly involved in station affairs, they do override the station's command structure, and can even disregard Corporate Regulations in rare circumstances. They can be sought out for complaints or recommendations in the event of an emergency in which the station's normal command staff is either completely inept or out of commission. They do not like to be bothered, so contact them at your own risk. If you do need to contact them, it's worth knowing which office you are seeking to speak to. The best way to contact CentCom is with a fax machine, but the Colony Director may contact them using the communications console in the event of a crisis. They also can eavesdrop on radio communications (but this is the least reliable way to speak to CentCom) and they have access to all station cameras.

Job	Notes
Regional Administration Officer	As the designation implies, a Regional Administrative Officer (RAO) is responsible for handling and organizing administrative management of the corporation. RAO rank is considered one of the highest level ranks in the corporate rank hierarchy. This is the man in charge of your Central Command. Each planetary system where NanoTrasen has established operations has its own RAO managing it. Each of the ranks below are also present in every CentCom base established throughout the galaxy. This is likely as far as you will ever reach up the chain of command to settle a complaint or request. Beyond here, unless you're very important, you will likely go unheard. Only contact the RAO after exhausting all other possible avenues of the command chain. His word is final for any issues in your sector.
Information Technology Director	An Information Technology Director (ITD) is a senior level in the corporate rank hierarchy responsible for the maintenance and establishment of the organization’s strategy and information ardently to ensure that the company’s information and data assets are protected adequately. In layman's terms, they're in charge of the IT department at Central Command. The ITD should be contacted on matters such as telecommunications logs, employee records, or vulnerabilities in the station's data network.
Overseer of Research and Development	The Overseer of Research and Development (ORD) is sometimes also referred to as CentCom's Research Director. They are among the high level ranks in hierarchy mainly responsible for managing company’s technology department along with research and development progress. The ITD should be contacted in the event of any major research breakthroughs, such as new applications for Phoron, or Redspace, or the discovery of previously unknown technologies. They should also be contacted upon discovery of any major archaeological finds.
Director of Marketing and Advertising	Director of Marketing and Advertising (DMA) is a title designated to a professional whose responsibility is to manage different marketing activities in and around the local star system. Although this is a mid-level rank in the hierarchy, the DMA reports directly to a chief executive officer (CEO), bypassing the usual chain of command. There's no good reason for staff outside of the marketing department to contact them ever.
Director of Employee Resources	Formerly known as the Chief of Human Resources, the Director of Employee Resources (DSR) is a mid-level rank in the hierarchy taking care of the employee's resources department for the corporation. The DER reports primarily to the Regional Administrative Officer. The Director of Employee Resources is the manager of the Employee Resources (formerly Human Resources) department, and should be the last person you ever have to speak to in order to deal with complaints or requests relating to the company without a lawyer or a union by your side. The Employee Resources department can be contacted for matters regarding crew conduct, violations of standard operating procedure, promotions, demotions, retirement planning, and job transfers. Ensure that if you choose to contact them with a complaint, you've already attempted (and failed) to resolve the issue with the station's on-board command staff.
Director of Security Operations	The Director of Security Operations (DSO), also known as a Security Director, is essentially Central Command's version of the Head of Security except that all heads of security in a given company branch are subordinates to this one individual. The DSO's is responsible for the administration of all security operations within the sector, and is the lowest corporate rank who is allowed to ignore Corporate Regulations should the necessity arise, so long as they do not break local planetary laws or Admiralty Law. The DSO typically works in coordination with planetary or colony Civil Defense Forces and occasionally with elements of the military (usually the NanoTrasen Defense Force or the USDF). The DSO has the ability to approve weapon permits that are good for up to a year, as opposed to a single shift temporary permit like the ones a Head of Security can issue. However, it is up to the discretion of the DSO as to who gets a permit, and what restrictions may apply to it (if any).
Director of Engineering and Worker Safety (Currently: Lester C. Owen)	The Director of Engineering and Worker Safety (DEWS) is essentially Central Command's version of the Chief Engineer. They are responsible for all matters pertaining to NanoTrasen infrastructure in the sector, as well as the implementation and enforcement of safety regulations. The DEWS should be contacted in regards to any construction projects the station's Chief Engineer or Colony Director wishes to make permanent.
Director of Health and Wellness	The Director of Health and Wellness (DHW) is Central Command's equivalent of the Chief Medical Officer. They are responsible for the wellness of not only the station's crew, but all sentient life forms within the company branch where they are stationed. This individual will often work with SolGov's Department of Health, as well as the Galactic Health Organization to track and control various diseases. The DHW should be contacted in the event of a viral outbreak or other health crisis.
Emergency Response Team	The ERT is a jack-of-all-trades group of personnel that is called in during emergencies, ideally comprised of experienced personnel. The ERT is liable to be the part of Central Command you directly interact with most often, and hopefully not at all. They should be summoned in the event of a station disaster that cannot be handled effectively by the station's own crew. Interfering with their mission is a seriously punishable criminal offense. The orders of ERT override all station crew, including the Colony Director, and the ERT members answer to their team leader who in-turn answers to CentCom. ERT's team leader answers mainly to the Security Director, but may report to other CentCom staff if applicable such as the Director of Health and Wellness or the Director of Engineering and Worker Safety.
Asset Protection	Asset Protection is a part of the NanoTrasen Defense Force, and is a group of experienced mercenaries comprised mostly of former law enforcement and military veterans. As with ERT, their orders override all station crew, but unlike ERT, Asset Protection is a dedicated group of hires who are only deployed to deal with security matters of the utmost severity. Asset Protection can only be called by other CentCom personnel, such as the Security Director or Regional Administrative Officer. They are most often used for anti-piracy, ending a mutiny, and escorting VIPs.
CentCom Officer	The CentCom Officer is a generic term for any representative of CentCom who may be sent to the station for various reasons, usually that of an unbiased observer of the station who takes notes of the crew's affairs in order to help CentCom Chief Officers understand how the station is performing. They follow a strict non-interference policy and are the only CentCom rank that may not order any of the station crew. Likewise, however, the station crew cannot order around these observers, although the observers are advised to heed any head of staff requests. If they are available on-station, they should be contacted for any matters you would normally send directly to a CentCom Chief Officer.

Your Station - Chain of Command